Privacy Policy

Overview

SatChart respects user privacy and uses information to provide account, map, Radio Group, subscription, support, safety, offline-data, logbook, and app features. The app is built for commercial fishing and maritime planning, where clarity about location sharing and data controls matters.

Information users provide

• Email address and verification status.
• Password credentials handled by Firebase Authentication; SatChart does not store passwords in plaintext.
• First name, last name, vessel name, radio display name, account/profile settings, and support messages.
• Subscription/account support communications and information you choose to include when contacting support.

Location information

Device location may be used to show your position on the map, select relevant tide/weather context, create optional one-time pins, and support optional Radio Group live sharing.

• Live location sharing is optional and can be stopped.
• One-time pins are optional.
• Radio Group sharing may be visible to selected group members.
• You can control location permission in iOS Settings.
• Location data may be cached or retained as needed for app functionality, depending on the feature.
• SatChart is not an emergency tracking system.

Radio Group data

Radio Group features may use group names, membership, roles, invite and join workflow data, shared pins, shared waypoints, optional live locations, display names, vessel names, and timestamps. Shared information may be visible to members of the selected group.

Waypoints and logbook data

• Local waypoints and shared waypoints when you choose to share.
• Fishing sets, deliveries, tender purchases, notes, receipts/images if captured, and fish-ticket or tally OCR fields.
• OCR images may be processed locally unless a later backend sync or support workflow is introduced.
• Some logbook and waypoint features may remain local unless cloud sync is explicitly enabled for that feature.

Subscription and transaction data

Purchases and subscriptions are managed by Apple through the App Store and StoreKit. SatChart may receive subscription status or entitlement information needed to provide access. SatChart does not receive full payment card details from Apple.

Device, diagnostics, and usage data

SatChart may use app version/build, device model, iOS version if provided for support, diagnostic logs or errors if diagnostics are added, network/update status, and offline pack versions to operate, troubleshoot, and improve reliability.

Third-party services

SatChart may use service providers and data sources such as Firebase Authentication, Firebase Firestore, Firebase Hosting, Cloudflare R2, Apple services/App Store/StoreKit, Apple MapKit, NOAA/NWS/NDBC/CO-OPS, NASA, Copernicus/Sentinel, and ocean or fishery data providers where applicable. Exact integrations may vary by app version and enabled feature.

How data is used

• Operate the app and authenticate users.
• Provide Radio Group, location, map, tide, weather, offline data, logbook, OCR, and research features.
• Process support requests and manage subscriptions/entitlements.
• Improve reliability and safety, protect services, and comply with legal obligations.

Sharing of information

SatChart does not sell personal information. Information may be shared with service providers needed to operate the app, with group members when you choose Radio Group/shared features, or where required by law, safety, security, or legitimate support needs.

User controls

• Manage iOS location permissions.
• Stop live sharing in the app.
• Delete or clear local data where in-app controls are available.
• Request account/data deletion through the app or support.
• Manage subscriptions through Apple.
• Contact support@getsatchart.com for assistance.

Data retention

Data is retained as needed to provide the app, support account/subscription features, comply with legal obligations, resolve disputes, maintain safety/security, and operate backend systems. Live/shared data may have different retention periods depending on feature and backend implementation.

Children

SatChart is not directed to children under 13.

Security

SatChart uses reasonable safeguards appropriate for the service, but no system can be guaranteed 100% secure.

International users

If you use SatChart outside the United States, information may be processed in the United States or other regions where SatChart or its service providers operate.

Changes

This policy may be updated. The effective date will be revised when material changes are posted.

Contact

Questions? Contact support@getsatchart.com.