SatChart
Data Deletion
Users can request deletion of account/cloud data and can remove local device data by deleting the app or using in-app controls where available.
Overview
SatChart supports account and data deletion requests. Some deletion work may require backend support workflow, especially for shared or group data.
In-app deletion
SatChart includes or is adding in-app account deletion from My Account / Manage My Data. You can also contact support for help.
What may be deleted
- Account profile and account identifiers.
- Support records where legally and operationally possible.
- Radio Group membership, live/shared location records, shared pins/waypoints, and cloud records associated with the account where backend policy allows.
What may remain
- Data required for legal, security, accounting, compliance, dispute, or safety reasons.
- Records already shared with other users if needed for group integrity.
- Backups until expiration.
- Apple subscription/payment records managed by Apple.
- Local data on your device until removed.
How to request deletion
Email support@getsatchart.com with your account email, request type, and whether you are requesting full account deletion or specific data deletion.
Local data instructions
Delete SatChart from your device to remove app-local data, or use in-app local clear controls where available.
Subscription note
Deleting your SatChart account does not automatically cancel an Apple subscription. Manage or cancel subscriptions through Apple ID subscription settings.
Contact
Questions? Contact support@getsatchart.com.